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Terms of Use – Rafeef Website

1. Use of Website

These terms and conditions (collectively, the "Agreement") govern your access to and use of the Rafeef website. By accessing or using this website in any way, you agree to be bound by these terms. If you do not agree, you are not permitted to use the site.

You are responsible for all activities that occur under your account, including any use by third parties who access your account with your credentials. You agree to provide accurate, complete, and updated information, and to notify Rafeef of any security concerns or unauthorized use of your account. By using this website, you confirm that you are at least 18 years old.

Rafeef reserves the right to restrict or deny access to this website at its sole discretion and without prior notice, especially in cases of violation of this Agreement.

This website is intended for personal, non-commercial use only. Resale or redistribution of services obtained through Rafeef is strictly prohibited.

2. Prohibited Uses

Users agree not to:

• Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, or

sell any content, software, or services from this website.

• Use this website or its content for commercial purposes without written permission.

• Access data using bots, spiders, scrapers, or other automated means without

express permission.

• Bypass or disable any security features of the website.

• Overload the infrastructure with unreasonable demands.

When making a booking, users must provide accurate personal details including name,

contact information, and valid payment credentials. Rafeef may use your phone number to update you on the status of your booking.

You are solely responsible for the security of your credit card used during transactions, and Rafeef may request supporting documents for verification when required by law.

4. Privacy and Data Protection

Rafeef is committed to protecting your personal data in compliance with applicable data protection laws. Your data may be collected through our website, app, call centers, or partner platforms and used for:

• Processing bookings and customer support

• Personalizing services based on user behavior and preferences

• Ensuring platform security and performance

• Legal and administrative compliance

Your data may be shared with:

• Business partners and service providers

• Legal authorities if required by law

• Internal departments for analysis and service improvement

Rafeef uses SSL encryption and industry-standard security practices to protect your

information. You are responsible for maintaining the confidentiality of your account

password.

5. Use of Cookies

Rafeef uses cookies to enhance user experience and provide personalized services.

Cookies help recognize returning users and store session preferences. Most browsers

accept cookies by default, but you can modify your browser settings to decline cookies if

desired. Essential services of the site remain accessible even with cookies disabled.

6. Intellectual Property Rights

All content, design elements, and software on the Rafeef website are the property of Rafeef or its licensors and are protected by national and international intellectual property laws.

Unauthorized reproduction, modification, or distribution of website content is strictly

prohibited.

7. Disclosure of Information

Rafeef may disclose user information, including IP addresses, profile data, and usage

history, when legally required or necessary to:

• Comply with court orders or government requests

• Protect the safety and integrity of its platform and users

• Enforce legal agreements or investigate violations

8. Security Notice

All confidential data transmitted through the website, such as credit card numbers and

passwords, is protected using SSL encryption. Users are responsible for keeping their login credentials private. Rafeef is not liable for any unauthorized transactions made using your account.

9. Modifications

Rafeef reserves the right to update or modify these terms, privacy policies, or services at

any time without prior notice. Continued use of the site constitutes acceptance of any

changes.

10. Contact Information

For any questions or concerns regarding our Privacy Policy, data handling, or terms of

service, please contact:

Phone: +964 780 533 3333

Email: support@rafeef.com